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Please update your browser to the latest version on or before July 31, 2020. dwcc. Click on the Security tab, then click the Custom Level button. 1. How to Set Up Email Notifications for a VMAX® IP Plus-----Affected Roles: All Users Last Edit: October 11, 2023 Email Notifications. Digital Watchdog Repair Questions & Solutions, Tips & Guides. Complexity: Medium to High. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. The target url is a user manual for the VMAX® IP Plus™ NVR, a standalone network video recorder that supports up to 4K IP cameras and offers CCIP™ system encryption. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. 7. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. The VMAX A1 PLUS is a product series from Digital Watchdog that offers high-quality video surveillance solutions for various applications. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. DW Mobile Plus™ allows you to register an unlimited number of surveillance system sites, then view and playback up to 16 cameras at a time. Click on the Record icon. VMAX A1 Series (2. Learn how to use the H. 2. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. By Digital Watchdog® Description The DW Mobile Witness™ app turns the camera on a supported smartphone or tablet into a surveillance camera that can be viewed and recorded with a DW Spectrum IPVMS or VMAX IP Plus™ NVR. Replace the top cover of the unit. VMAX® A1 PLUS™ SERIES DVRS. Next, click on “Network” and select the “Pathfinder” menu. Troubleshooting articles for the VMAX IP Plus Series How to hard reset digital watchdog DVR. Share or Print This Article. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. 32 MB: Download:. . In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. 1. 0. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. 255. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. High CPU Usage Troubleshooting. VMAX A1 Plus DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. Step 1: Configuration. By default, most Digital Watchdog MEGApix® cameras are assigned to the IP address of 192. Related Articles. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. Webinars. 3595 / Fax: 813. Amazon. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. Unauthorized Dealer Policy. Blog. Right-click and open the Setup Menu. DW® Logo Merchandise. DISCONTINUED. Real-time 960h recording (113 pages) DVR Digital Watchdog VMAX480 User Manual. 160. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. Enable Use DDNS. If you have the Cox branded app, you will need to. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. VMAX IP Plus Series. 77Bandwidth Limitation. By default, the NVR is set to IP Address – 192. Summary of Contents for Digital Watchdog DW-VC16 series. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. Download the recovery firmware files from the link above. g. Get help from Digital Watchdog’s Technical Support professionals. 2. 1 MP) Recovery Firmware For The VMAX A1 (2. Each NVR can support up to 16 remote connections and share a maximum of 64 channels simultaneously. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. This delay in communication often results in the DVR becoming caught in a state of constant reboot. 2. 73 MB: Download:. Testimonials. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). The discovered cameras will display their Protocol, IP Address, and Model information. Enquire your vendor for repair. 2. My Watchdog. Fcc Information. Click on the . Default Settings. DW Resource Library. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. Get help from Digital Watchdog’s Technical Support professionals. Provide the device’s IP address, port, username, password, hardware type, etc. DW Spectrum (239) DW Cloud (24) Remote Connectivity (7) remote access (3) port forwarding (4) Troubleshooting (74) Remote Connection (1) On This Page. 4. digital-watchdog. ※ Contents of this user manual are protected under copyrights and computer program laws. News & Events. Complexity: Medium. Press Releases. PSF file will be labeled for computers that will access the footage. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. 168. 2. 1. net as the server. This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. Third Generation VMAX® IP Plus Series v1. The File Name that you select is how the . Under Backup Start, click Start to begin the Export. By default, the machine should log in with username admin and an empty password field. Pathfinder Setup at a VMAX A1 Plus To set up a PathFinder connection at a VMAX A1 Plus: 1) Log in to your VMAX A1 Plus as the Administrator. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. Use the following flowchart to troubleshoot monitor output issues with your DVR. 1. Click the Check button to prompt the HDD Health Check window. 0. To learn more about the VMAX A1 G4 solutions, click here. You are using an unsupported browser. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX480 User Manual. Get help from Digital Watchdog’s Technical Support professionals. 1. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. 160 and Gateway - 192. The Security Settings window will display. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. 9262 [email protected] MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus Series . 264 embedded digital video recorder ever created. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. 0. DW Resource Library. Vmaxd1 advanced h. Digital Watchdog DW-VF164T VMAX-FLEX 16ch Hexaplex DVR,. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. See full list on support. Password. Get help from Digital Watchdog’s Technical Support professionals. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. Network Setup For A VMAX A1 Plus (5 MP). Quickly find and download information about our products, including manuals and documentation to install and get the most from your. Compatible with analog video systems, the VMAX A1 Series 16-Channel 1080p Analog HD DVR from Digital Watchdog can support up to 3840 x 2160 resolution at 30 fps over BNC cabling. Analog (19) Troubleshooting (74) DVR (17) Web. Digital Watchdog DW-VA1G4164T 16-channel DVR, 4TB HDD included. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. by Digital Watchdog. The camera will capture the QR code automaticallyDigital Watchdog DW-EN4K16. Select a DDNS Server. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. If you wish to modify or create a new user, then it must use the above password requirements. 1MP)Navigate to the System Information menu. Set the Method to FTP and confirm the following: FTP Address: ftp. The VMAX A1 Plus (5 MP) and VMAX A1 G4 (4K) DVRs feature Audio-In and Audio-Out (I/O) support, which enables users with the ability to. 168. VMAX Flex 4- and 8-Channel Firmware v3. 1 . It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. 3. Last Edit: March 3, 2021----- Live Stream Latency. 4. 446. App Compatibility. DW Resource Library. Related Digital Watchdog VMS Apps: C3CMS. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. Follow the steps below to install the Digital Watchdog (DW) 4. If you're still having trouble or need more information, please call us today at (866) 446-3595. VMAX A1 Plus and VMAX A1 G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected by the recorder, such as motion detection, video loss, S. 168. 1 Updated: November 11, 2021. To: DW® Customers Date: June 14, 2022 Re: VMAX® A1 Plus™ Firmware Update VMAX® A1 Plus™ DVR Firmware Update v1. Digital Watchdog VMAX 480 Quick Start Guide (PDF, 2. Remove the old hard drive. Help Desk Software by HappyFox. 1. x. Contact Tech Support. 45-v3. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Case Studies. DW-VP16xT16P. 0 app on your computer for your Cox Business Security Solutions service. Case Studies. By default, the HTTPS Port will be set to Port 443. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. This will allow you to use and control the user interface (UI) of the recording unit. DIGITAL WATCHDOG DW-VF-4500G DVR VMAX FLEX 4CH 500G. Please note that the number of ports available may differ based on the model. Troubleshooting. TCP/IP Port: 9010. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. In the Motion Area column, click on the Set button for the camera. com : Digital WATCHDOG DW-VP128T8P VMAX® IP Plus™ 8-Channel 5MP PoE NVR with 4 Virtual Channels, (8TB HDD Included) :. Click the Save button to apply the change. 1. Once logged-in as the Administrator, right-click with the mouse and select Menu. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. 1. Select the Model of your DVR. exe-v1. From 2. Click the Upgrade button, located next to the current firmware Version. To set the NVR up on the network, we will need to have it obtain an available IP Address. Please update your browser to the latest version on or before July 31, 2020. manual Digital Watchdog VMAX A1 Plus. Please update your browser to the latest version on or before July 31, 2020. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. Get help from Digital Watchdog’s Technical Support professionals. This article explains how you can troubleshoot this issue. Attach a network cable to the NVR’s “LAN” port to connect the VMAX IP Plus to the local network (LAN) router. Press the Add+ button to create a new site. 0. VMAX A1 Plus Series . VMAX® A1 G4™ SERIES DVRS. Knowledge Base. DW University. * Live. Digital Watchdog® Introduces Next Generation VMAX® IP G4™ NVRs . Download the recovery firmware files from the link above. If you make a mistake, click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. x) DW-VAONE4 (1 st Gen) DW-VAONE8 (1 st Gen) DW. DW Resource Library. 17605. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. The PathFinder menu will display the recorder’s PathFinder ID and QR code. Navigate the menu to the Hard Drive menu (System > HDD). Adding A Site To DW ACS For MacintoshAi-RGUS Integration With VMAXTroubleshooting ActiveX Controls for VMAX Web Viewer. 168. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. Default LoginVMAX Series (960H) VMAX A1 Series (2. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. Click the Search button to scan the network for connected cameras. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Complexity: Medium to High. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. Supported/Affected Devices. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. APP. DONE !!! 9/18/2022 4:35:41. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. 2. Supported / Affected Devices: VMAX® Series (Legacy)IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. 52) VMAX® A1 Plus™ 16-channel (v1. Unauthorized Dealer Policy. Your computer can only have one Cox Business Security Solutions app. 3595 [email protected] Tags. VMAX® A1 G4™ SERIES DVRS. Download and install the VMAX Plus mobile application from your mobile device’s application store. It may cause electric shock. 31: 08/17/2009:. 0. If the camera is connected directly to the integrated PoE switch of the VMAX® IP Plus, resetting the ports may resolve the issue. The Setup Menu will display. 6. 168. 6. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Technical support and maintenance services are available. Use the following flowchart to troubleshoot DDNS connection issues. 0. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. 2. Insert your replacement hard drive and replace the four mounting screws to. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. 1. 9262 sales@digital-watchdog. 1. Low: Oct 01, 2019:. Connect the NVR’s power cable and power the unit on. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. Supported / Affected Devices: VMAX® Series (Legacy)I have had this reoccurring problem with all my clients on the VMAX FLEX unit and I don't know what else to try. digital-watchdog. Click the Custom Level button. Troubleshooting articles for the VMAX A1 Plus Series. 0 out of 5 stars VMAX by Watchdog and DVR systems. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Se vostede está buscando un manual de usuario para o seu sistema de videovixilancia VMAX A1 Plus, este é o documento que necesita. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. Supported/Affected Devices. • DW-VG492T4P - 2TB internal storage. VMAX IP Plus Network Troubleshooting. Use the links below to acquire the up-to-date firmware file from the Digital Watchdog website. DW-VAONE = VMAX A1. Stay current with all DW® solutions at: Router 1 3 2 DW’s CCIP (Closed Circuit Internet Protocol) encryption is an exclusive DW technology that provides an encrypted RTSPThe DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. 3. . Adjust the REC. Learn how to use the H. The reset will default it to factory, which is No Password at all. AVI Export Function. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 5. This model can be identified by the part number on the sticker, starting with “DW-VMAX”. Next, click on “Network” and select the. 1. To learn more about the VMAX A1 G4 solutions, click here. 446. On occasion, recording issues may arise as a result of. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. Click the Check button to prompt the HDD Health Check window. Login to check support ticket status. Extract the contents of the downloaded folder. 1. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. Digital Watchdog DW-VA1P16 16-Channel Universal HD over Coax Digital Video Recorder, No HDD included. Before using the system, please read this User Manual and keep it for future reference. Contact DW RMA. By default, the NVR is set to an IP Address of 192. The Setup Menu will display. Phone: 866. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. 160. At the NVR, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. Note: If you have completed the WAN Setup section of Network Setup For A VMAX A1 Plus, the use of a DDNS address. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. DW® Logo Merchandise. The VMAX® A1 allows users to monitor live camera video and to archive footage to a local storage drive. Scroll down the product page of your unit and locate the. Next, click the “Setup” button for the 2nd. Name your site. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. 2. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the. 888. 1MP/1080p ultra low-profile vandal dome camera, 3. DW Blackjack Servers. Get help from Digital Watchdog’s Technical Support professionals. 2. 0. 9. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. 60 Release Date: June 14, 2022 New. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. The Status at the bottom of the window will indicate if a P2P. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. 1 MP) Upgrading Firmware For A VMAX A1 Plus (5 MP) If the unit is up-to-date, continue to the next. Phone lines may be busy at the time of your call. Stage 2 – Product End of Life (EOL): The product has been discontinued and. It insures more than 850mn accounts at 4,700 lenders, and is charged with finding a. DW University. 888. VMAX 960H Flex Manual. x. Menu. You can do a check of the ports using whatever port checking tool you like, and they come back as closed. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. digital-watchdog. 2 System Setup 1. 0. 4 Questions. My Watchdog. VMS Software Articles - Pivot CMS, C3CMS, etc. Digital Watchdog will not be liable for the loss of data or consequential damages (including without limitation, damage to recording media) resulting from this process. Replace the top cover of the unit. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. Product description. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. 1 2. DW Tech Support. Note: If you do not know the model of your DVR, inspect the model name, located on the sticker on top of the recorder. By default, the NVR is set to IP Address – 192. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 16 Power over Ethernet (PoE) ports, the NVRs can. Having problems getting it to work on samsung android but works fine for remote monitoring on iPad phone. Choose from either dwddns. The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. Recovery Firmware for the VMAX IP Plus. Remove the old hard drive. Gateway: 192. This Remote Technical Support Service is a great. 1. Stream (primary stream). Customer Login. Specify any other additional Event types that the user will be notified. This article will outline the information required for a Password Reset Form. For Immediate Release . 160 and Gateway – 192. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). This article will outline the information required for a Password Reset Form. For example: IP Address –. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. My Watchdog. 2. Provide the device’s IP address, port, username, password, hardware type, etc. 1. Please complete and submit a request form through the Digital. tv. The board.